Delete Your Oaklet Notes Account
Oaklet Notes is made by Oceanoax LLC. This page explains how to delete your Oaklet Notes account and what happens to your data.
Before you delete: your App Store subscription
Deleting your account does not cancel your App Store subscription. To stop being charged, cancel the subscription in your Apple Account settings first.
1. Do you have an account?
Oaklet Notes does not require an account. You have one only if you chose Sign in with Apple in the app, which some App Store subscribers use to unlock their subscription on their other devices. If you never signed in with Apple, there is no account to delete, and we hold no account data about you.
2. Delete it in the app
- Open Oaklet Notes and go to Settings → License.
- Tap Delete account. (It appears only while you are signed in.)
- Confirm with Delete account.
Deleting needs an internet connection. If it cannot be completed, the app shows an error, nothing is deleted, and you can try again. Deletion on our server happens right away. Your other devices are signed out, and stop using Pro from this account, the next time Oaklet Notes opens there and checks with our server (at most once a day, and only when online).
3. Delete it without the app
Email [email protected] and tell us the email address your account uses. If you chose "Hide My Email" when you signed in, that is Apple's private relay address (it ends in @privaterelay.appleid.com). You can see that address in your Apple Account settings under Sign in with Apple → Oaklet Notes.
To make sure the request comes from you, we send a confirmation email to that address. Apple forwards mail sent to a private relay address to your real inbox. We delete the account after you reply to confirm, within 30 days of your request. If we cannot find an account with that address, we will ask you for details from your App Store purchase to find it.
4. What is deleted
From our server:
- your Sign in with Apple user identifier;
- your email address (or Apple's private relay address);
- your subscription status;
- the link between your App Store subscription and your account;
- all sign-in sessions;
- the encrypted Apple refresh token.
We also revoke the app's Sign in with Apple authorization on Apple's side. Pro access that came through this account stops working on your other devices.
5. What is not affected
- Your App Store subscription. It stays active until you cancel it with Apple. On Apple devices, it keeps unlocking Pro directly through the App Store.
- Pro from an activation code. It keeps working.
- Your notes. They were never uploaded to us. They stay on your devices and on any sync service you chose.
6. What we keep
Nothing from the account itself once it is deleted. Short-lived sign-in records expire on their own within 7 days. If you emailed us, that email is kept like other support messages, for up to two (2) years. See Section 4 of our Privacy Policy.
7. More
How the account works and what it stores: Privacy Policy, Section 1.3. Questions: [email protected].